Quality Auto Repair Services
In Colonial Heights, VA

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Reviews

What Our Customers Say About Us

"What an amazing experience!!! Broke down in Richmond on vacation headed to the beach. Nissan dealership (I won’t mention names) tried to charge me double for the work done."

Stephen Crittenden

2 months ago

"Definitely recommend Carlton’s. Nice, trustworthy people, reasonable prices and fast turn around on repairs. I’ve brought a couple vehicles here over the years and will continue to bring any maintenance."

Sharon Eckenrod

5 months ago

"It is always a pleasure everyone's friendly Plus Mr Roberts has always been a good mechanic and very thorough couldn't ask for anything better or a pleasant place to take your vehicle."

Sophia "HOLLYWOOD" Mason

4 months ago

"What an amazing experience!!!  Broke down in Richmond on vacation headed to the beach. Nissan dealership (I won’t mention names) tried to charge me double for the work done."

Stephen Crittenden

2 months ago

"Definitely recommend Carlton’s. Nice, trustworthy people, reasonable prices and fast turn around on repairs. I’ve brought a couple vehicles here over the years and will continue to bring any maintenance."

Sharon Eckenrod

5 months ago

"It is always a pleasure everyone's friendly Plus Mr Roberts has always been a good mechanic and very thorough couldn't ask for anything better or a pleasant place to take your vehicle."

Sophia "HOLLYWOOD" Mason

4 months ago

See more reviews >

About Us

About Carlton's Auto Service Team

Welcome to Carlton's Auto Service, a premier automotive repair and maintenance facility located in the heart of Colonial Heights, VA. As an ASE Certified shop, we pride ourselves on delivering professional and reliable services to our community. Our team of expert technicians is dedicated to ensuring the highest standards of workmanship, making us a trusted name in the automotive industry.

At Carlton's Auto Service, our ASE Certified technicians bring a wealth of knowledge and experience to every vehicle they handle. We specialize in a wide range of services, including routine maintenance, complex repairs, and performance enhancements. Our state-of-the-art equipment and up-to-date techniques ensure that your vehicle is in the best hands, whether it's a classic car or the latest model.


Customer satisfaction is at the core of everything we do at Carlton's Auto Service. We understand the importance of transparent communication and honest service. Our team is dedicated to providing personalized attention to each customer, ensuring that all questions are answered and concerns are addressed. We strive to create a welcoming and comfortable environment, making every visit to our shop a positive experience.

Being a part of the Colonial Heights community is a source of great pride for us at Carlton's Auto Service. We are committed to giving back and contributing to the growth and well-being of our neighborhood. Looking ahead, we are excited to continue evolving with the automotive industry, adopting new technologies and practices to better serve our customers. Trust Carlton's Auto Service for all your automotive needs, where quality service and customer care come first.

What Matters to Us

Our Philosophy

Reliable


Entrust your car to a team that prioritizes consistent quality and performance. Get peace of mind with services that ensure your vehicle runs reliably, every time.

Efficient


Maximize your time with our efficient scheduling and service delivery. Experience swift, expert care that gets you back on the road without delay.

Thorough


Benefit from comprehensive inspections and meticulous repairs. Our attention to detail safeguards your vehicle’s longevity and your safety on the road.

Services

Our Services

A/C Repair

Regular A/C maintenance is essential for ensuring a comfortable drive in all different types of conditions.

Alignment

A proper alignment is vital for ensuring the safety and longevity of a vehicle, as it helps maintain stability & optimal wear.

Alternator Repair

Having a functioning alternator is crucial for a vehicle's ability to start and keep running as it charges the battery.

Auto Inspection

Auto inspections are important because they ensure that vehicles are safe to operate on the road.

Frequently Asked

Questions


  • What are your business hours?

    We're open from Monday to Friday 8:00 AM - 5:00 PM.

  • Where are you located?

    Our address is 116 Taswell Ave, Colonial Heights, VA 23834. Click the address for directions.

  • What types of vehicles do you work on?

    At Carlton's Auto Service, our expertise shines with all types of vehicles. Whether it be hybrids, ICEs, or heavy-duty vehicles, we've got you covered!

  • Can I book an appointment online?

    Certainly! Click the button below to book an appointment. Choose a date and time that suits you best.

  • Is this a more reasonable alternative to the dealership?

    Our services at Carlton's Auto Service are designed to be budget-friendly, surpassing competitors and even dealerships in quality. Witness the difference for yourself.

  • Do you offer any discounts?

    Check out our Coupons page for a look at the current deals and offers we have available!

  • Can I check on the status of my car at the shop?

    Yes, you can. Reach out to us during business hours at (804) 520-9111, and we'll provide you with an update on your vehicle's status!

  • Are you hiring?

    If you're interested in joining the team, visit our Careers page. We're always on the lookout for skilled individuals to join our crew!

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News & Blogs

Our Latest News

15 Jan, 2024
Welcome to Carlton's Auto Service, your trusted auto care experts in Colonial Heights, VA. Today, we're diving into the essential world of car batteries. Understanding how to choose the right battery for your vehicle is not just about making an informed purchase; it's about ensuring the reliability and longevity of your car. Let’s get started on this electrifying journey! Understanding Car Batteries A car battery is more than just a rectangular box sitting under your hood; it's the heart of your vehicle's electrical system. It provides the necessary power to start your engine and powers all the electrical accessories when your engine is off. But how do you know which battery is right for your car? Battery Size Matters First things first, size matters. Every vehicle requires a specific size battery, known as the group size. This is determined by your car’s make, model, and engine type. At Carlton's Auto Service, we can help you identify the correct group size for your vehicle. Using the wrong size can lead to insufficient power or even damage to your vehicle’s battery tray and cables. Power Requirements The next thing to consider is the power requirement, measured in Cold Cranking Amps (CCA) and Reserve Capacity (RC). CCA indicates how well the battery can start your vehicle in cold temperatures, while RC shows how long it can run essential accessories if the alternator fails. A higher CCA is crucial for vehicles in colder climates, like our beautiful Colonial Heights, VA. Battery Types Batteries come in different types, each with unique benefits: Lead-Acid Batteries : These are the most common and affordable type. They require regular maintenance, like checking and topping off water levels. Absorbed Glass Mat (AGM) Batteries : AGM batteries are more expensive but offer a longer lifespan and better performance. They're maintenance-free and handle repeated draining and recharging cycles better, making them ideal for modern vehicles with start-stop technology. Lithium-Ion (Li-ion) Batteries : Predominantly found in electric and hybrid vehicles, Li-ion batteries are lightweight and have a high energy density. They're not as common in traditional combustion engine vhicles. Brand and Warranty Choosing a reputable brand is crucial. At Carlton's Auto Service in Colonial Heights, VA, we recommend brands that have proven reliability and offer a solid warranty. A good warranty can save you from unexpected costs if the battery fails prematurely. Maintenance and Care To maximize the life of your car battery, regular maintenance is key: Keep it Clean : Ensure the battery terminals are free from corrosion. A mix of baking soda and water can clean off any corrosion. Regular Checks : Have your battery checked regularly, especially before winter. At Carlton's Auto Service, we offer battery testing to ensure your vehicle is ready to face the cold Colonial Heights, VA winters. Proper Charging : Overcharging or undercharging can affect the battery’s lifespan. Modern smart chargers can maintain the right charge level. Avoid Short Trips : Short trips can prevent the battery from fully charging, leading to a shortened lifespan.  Signs of a Failing Battery Be on the lookout for these signs: Slow Engine Crank : If your car is slow to start, the battery might be failing. Check Engine Light : Sometimes, this light can indicate battery problems. Low Battery Fluid Level : Most batteries have a translucent part of the casing to check the fluid level. Swollen Battery Case : A swollen battery case can be a sign of excessive heat exposure, leading to a decreased battery life.
15 Jan, 2024
In the bustling town of Colonial Heights, VA, your vehicle is not just a mode of transportation; it’s a part of your daily life. That's why at Carlton's Auto Service, we're committed to keeping your car running smoothly and safely. But how do you know when it's time to bring your vehicle in for professional auto repair? Let’s dive into the top five signs that indicate your vehicle needs the expert attention of our seasoned mechanics. 1. Unusual Noises: A Symphony of Potential Problems If your car is making unusual noises, it's like an orchestra where each instrument is a potential problem. Squealing brakes, a roaring exhaust, or a knocking engine are more than just annoying sounds; they’re cries for help from your vehicle. These noises can indicate worn brake pads, exhaust system damage, or engine issues. At Carlton's Auto Service, our team is trained to decode these automotive sounds and provide precise, efficient repairs. 2. Warning Lights: Your Dashboard's Cry for Attention When your vehicle’s dashboard lights up like a Christmas tree, it's not celebrating; it's signaling for help. Whether it’s the check engine light, the oil pressure warning, or the battery alert, each illuminated icon is crucial. Ignoring these warnings can lead to more significant, more expensive problems down the road. Our experts at Carlton's Auto Service use advanced diagnostic tools to interpret these signals and address the root cause of the issue. 3. Performance Issues: When Your Ride Just Isn’t Right Is your car hesitating when you accelerate? Does it feel less responsive or fuel-efficient than it used to? Performance issues can sneak up on you, and they're often indicative of underlying problems like clogged filters, aging spark plugs, or fuel system troubles. At Carlton's Auto Service, we don’t just fix the symptoms; we delve into the heart of the problem to restore your vehicle’s performance. 4. Leaks and Drips: Your Car’s Unwanted Trail Leaks are like your vehicle’s tears, and they're not to be ignored. Whether it's oil, coolant, brake fluid, or transmission fluid, a leak can lead to major mechanical failures if not addressed promptly. At Carlton's Auto Service, we’re equipped to track down these leaks and fix them before they turn into a flood of problems. 5. Steering and Braking Issues: The Cornerstones of Safety Your ability to steer and brake reliably is fundamental to your safety on the road. If you're experiencing a loss of control, unresponsive brakes, or unusual vibrations, it's time for a professional check-up. Safety is our top priority at Carlton's Auto Service. Our skilled technicians will ensure that your car’s steering and braking systems are in top-notch condition, giving you peace of mind on the roads of Colonial Heights, VA. Trust Carlton's Auto Service for Professional Auto Repair At Carlton's Auto Service, we understand that your vehicle is essential to your daily life in Colonial Heights, VA. Our team of experienced professionals is dedicated to providing top-quality auto repair services with honesty and integrity. Don’t wait for minor issues to become major headaches. Visit us today and experience the peace of mind that comes with expert auto care. Remember, at Carlton's Auto Service, we’re not just fixing cars; we’re keeping Colonial Heights on the move. Your vehicle deserves the best, and that’s what we deliver – every time. Comprehensive Services for Every Need We offer a wide range of services to cater to all your automotive needs. From routine maintenance to complex repairs, our team at Carlton's Auto Service is equipped with the latest tools and technology to handle it all. Whether you need an oil change, tire rotation, or engine overhaul, we've got you covered. Our goal is to ensure that your vehicle is safe, efficient, and reliable. Preventive Maintenance: The Key to Longevity Regular maintenance is the key to extending the life of your vehicle. At Carlton's Auto Service, we emphasize the importance of preventive care. By staying on top of routine services like oil changes, tire rotations, and brake inspections, you can avoid many common automotive issues. Our team will work with you to develop a maintenance schedule that suits your vehicle’s needs and your lifestyle in Colonial Heights, VA. Quality Parts and Expertise We believe in using only the highest quality parts and fluids for all our services. At Carlton's Auto Service, we understand that quality components are crucial for the longevity and performance of your vehicle. Our technicians are continuously trained and updated on the latest automotive trends and technologies, ensuring that your vehicle receives the best care possible. Customer-Centric Approach Our customers are at the heart of everything we do at Carlton's Auto Service. We pride ourselves on providing transparent, friendly, and efficient service. Our team is always ready to answer your questions, explain the repair process, and provide honest recommendations. We understand the importance of trust in the auto repair industry, and we strive to build lasting relationships with our clients in Colonial Heights, VA. Visit Us Today Don't let car troubles slow you down. Visit Carlton's Auto Service in Colonial Heights, VA, for all your automotive needs. Our expert team is ready to provide you with the best auto repair and maintenance services in the area. We look forward to serving you and ensuring that your vehicle remains a reliable companion on your journeys. Carlton's Auto Service – Your Trusted Partner for Professional Auto Repair in Colonial Heights, VA. 
15 Jan, 2024
Summer in Colonial Heights, VA, can be a scorcher, and there's nothing quite like the relief of stepping into a cool, air-conditioned car after a day out in the sun. However, this comfort can be short-lived if your vehicle's air conditioning (A/C) system isn't up to par. At Carlton's Auto Service, we understand the importance of a fully functional A/C system for your comfort and safety. In this comprehensive guide, we'll share essential A/C maintenance tips to ensure you beat the heat all summer long. Understanding Your Car's A/C System Before diving into maintenance tips, let's briefly understand how the A/C system in your car works. Essentially, your car's A/C system operates by circulating refrigerant, absorbing heat from the car's cabin, and releasing it outside. Key components include the compressor, condenser, expansion valve, and evaporator. Regular A/C Check-Ups Regular A/C check-ups are crucial, especially before the onset of the summer season in Colonial Heights, VA. At Carlton's Auto Service, we recommend a comprehensive inspection that includes checking refrigerant levels, inspecting the compressor, and ensuring the belts and hoses are in good condition. Refrigerant Recharge Over time, your car's A/C system might lose refrigerant, which can significantly reduce its cooling efficiency. A refrigerant recharge involves topping up or replacing the refrigerant and is a service we frequently perform at Carlton's Auto Service. Air Filter Replacement A clogged or dirty air filter can impede airflow and reduce the overall efficiency of your A/C system. Replacing the cabin air filter is a simple yet effective way to maintain the A/C system's performance. In Colonial Heights, VA, where pollen and other airborne particles are common, regular filter replacement is even more crucial. Cleaning the A/C System At Carlton's Auto Service, we stress the importance of cleaning the A/C system. This includes clearing out leaves and debris from the condenser and ensuring the evaporator drain is free from blockages. This prevents mold and mildew growth, which can cause unpleasant odors and potential health issues. Detecting and Repairing Leaks One of the common A/C issues is refrigerant leaks. At Carlton's Auto Service, our technicians use specialized tools to detect leaks and repair them promptly. Ignoring leaks can lead to more significant problems and can be detrimental to the environment. Ensuring Proper Electrical Functioning The electrical components of your car's A/C system, like the compressor clutch and thermostat, play a vital role. At our service center in Colonial Heights, VA, we ensure these components are functioning correctly to avoid any disruptions in your A/C's performance. Upgrading the A/C System For older vehicles, upgrading certain components of the A/C system can make a significant difference. This might include installing a more efficient compressor or retrofitting the system to use a more eco-friendly refrigerant. DIY Tips for A/C Maintenance While professional service is crucial, there are things you can do at home to maintain your car's A/C system: Run the A/C Regularly : Even in cooler months, running the A/C for a few minutes weekly helps keep the system lubricated and in good working order. Check for Unusual Noises : Listen for any strange sounds when the A/C is running, as these can indicate potential issues. Keep the Car Clean : Regularly cleaning your car, especially around vents and the condenser, can prevent debris accumulation. When to Seek Professional Help It's important to recognize when a problem is beyond DIY fixes. If you notice weak airflow, lack of cold air, or strange noises, it's time to visit Carlton's Auto Service in Colonial Heights, VA. Our team of experts is equipped to diagnose and fix any A/C-related issues. The Carlton's Auto Service Difference At Carlton's Auto Service, we pride ourselves on our commitment to customer satisfaction and quality service. Our team of certified technicians uses the latest diagnostic equipment and high-quality parts to ensure your vehicle's A/C system operates efficiently and reliably.  Staying Cool and Safe in Colonial Heights, VA A well-maintained A/C system isn't just about comfort; it's also a safety issue. Extreme heat can lead to driver fatigue and other health risks. By ensuring your car's A/C is functioning correctly, you're not just making your summer drives more pleasant; you're also taking an essential step in safeguarding your and your passengers' well-being.
15 Jan, 2024
Welcome to Carlton's Auto Service, your trusted auto care experts in Colonial Heights, VA. Today, we're diving into the essential world of car batteries. Understanding how to choose the right battery for your vehicle is not just about making an informed purchase; it's about ensuring the reliability and longevity of your car. Let’s get started on this electrifying journey! Understanding Car Batteries A car battery is more than just a rectangular box sitting under your hood; it's the heart of your vehicle's electrical system. It provides the necessary power to start your engine and powers all the electrical accessories when your engine is off. But how do you know which battery is right for your car? Battery Size Matters First things first, size matters. Every vehicle requires a specific size battery, known as the group size. This is determined by your car’s make, model, and engine type. At Carlton's Auto Service, we can help you identify the correct group size for your vehicle. Using the wrong size can lead to insufficient power or even damage to your vehicle’s battery tray and cables. Power Requirements The next thing to consider is the power requirement, measured in Cold Cranking Amps (CCA) and Reserve Capacity (RC). CCA indicates how well the battery can start your vehicle in cold temperatures, while RC shows how long it can run essential accessories if the alternator fails. A higher CCA is crucial for vehicles in colder climates, like our beautiful Colonial Heights, VA. Battery Types Batteries come in different types, each with unique benefits: Lead-Acid Batteries : These are the most common and affordable type. They require regular maintenance, like checking and topping off water levels. Absorbed Glass Mat (AGM) Batteries : AGM batteries are more expensive but offer a longer lifespan and better performance. They're maintenance-free and handle repeated draining and recharging cycles better, making them ideal for modern vehicles with start-stop technology. Lithium-Ion (Li-ion) Batteries : Predominantly found in electric and hybrid vehicles, Li-ion batteries are lightweight and have a high energy density. They're not as common in traditional combustion engine vhicles. Brand and Warranty Choosing a reputable brand is crucial. At Carlton's Auto Service in Colonial Heights, VA, we recommend brands that have proven reliability and offer a solid warranty. A good warranty can save you from unexpected costs if the battery fails prematurely. Maintenance and Care To maximize the life of your car battery, regular maintenance is key: Keep it Clean : Ensure the battery terminals are free from corrosion. A mix of baking soda and water can clean off any corrosion. Regular Checks : Have your battery checked regularly, especially before winter. At Carlton's Auto Service, we offer battery testing to ensure your vehicle is ready to face the cold Colonial Heights, VA winters. Proper Charging : Overcharging or undercharging can affect the battery’s lifespan. Modern smart chargers can maintain the right charge level. Avoid Short Trips : Short trips can prevent the battery from fully charging, leading to a shortened lifespan.  Signs of a Failing Battery Be on the lookout for these signs: Slow Engine Crank : If your car is slow to start, the battery might be failing. Check Engine Light : Sometimes, this light can indicate battery problems. Low Battery Fluid Level : Most batteries have a translucent part of the casing to check the fluid level. Swollen Battery Case : A swollen battery case can be a sign of excessive heat exposure, leading to a decreased battery life.
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